Privacy Policy

SOAM Journeys

Last Updated: June 2026

At SOAM Journeys ("we," "our," "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you share with us when you visit our website, contact us, or book travel services through us.

1. Information We Collect

We may collect the following information:

Personal Information

• Full name
• Mobile number
• Email address
• Residential city or address
• Travel preferences
• Identification details when required for bookings
• Emergency contact information

Booking Information

• Travel dates
• Destination preferences
• Number of travellers
• Accommodation requirements
• Transportation requirements
• Special requests

Technical Information

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Website usage data
• Cookies and analytics information

2. How We Use Your Informations

We use your information to:

• Respond to travel inquiries
• Prepare itineraries and quotations
• Process bookings and reservations
• Arrange transportation, accommodation, guides, and related services
• Provide customer support
• Send booking confirmations and trip updates
• Improve our services and website experience
• Comply with legal and regulatory requirements

3. Sharing of Information

We may share your information with:

• Hotels and accommodation providers
• Transportation providers
• Local tour operators and guides
• Activity providers
• Payment processing partners
• Government authorities where legally required

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or misuse.

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

5. Cookies

Our website may use cookies and similar technologies to improve user experience and analyze website performance.

You may disable cookies through your browser settings, although some website features may not function properly.

6. Marketing Communications

With your consent, we may send:

• Travel offers
• Destination updates
• Promotional campaigns
• Newsletters

You may opt out at any time by contacting us or using the unsubscribe option where available.

7. Data Retention

We retain personal information only for as long as necessary to provide services, fulfill legal obligations, resolve disputes, and enforce agreements.

8. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites.

9. Children's Privacy

Our services are not intended for children under 18 years of age without parental or guardian supervision.

10. Your Rights

Subject to applicable laws, you may request:

• Access to your personal information
• Correction of inaccurate information
• Deletion of personal information
• Withdrawal of consent for marketing communications

Requests may be submitted using the contact information below.

11. Contact Us

For privacy-related questions or requests, contact:

SOAM Journeys
Exclusive Maharashtra & Goa Tour Experts

Email : somnath@soamjourneys.com

Phone/WhatsApp: 93 262 62639